axlway
05 / Pilot & ROI

Run it on one agent. Evaluate on your own numbers.

We scope the engagement to a single workflow, measure your current state first, then run live against your freight. You see the delta before any expansion conversation starts.

SCOPE
One workflow. Four to six weeks.
Quoting, intake, shipment ops or document collection
EVALUATION
Live results against your baseline.
You measure the delta before any expansion conversation starts.
NEXT STEPS
If the numbers work, we scale.
If they don't, you've spent four weeks and learned exactly where the gap is.
HOW IT RUNS

Start in one workflow. Expand when the numbers say so.

We connect to one part of your operation. One agent, live on real loads, measured against your baseline from day one. Four to six weeks. If the results justify expanding, we scope the next phase together.

PHASE 01

Measure your current state

We record quote response times, manual entries per load, coordinator status checks, document collection time. This becomes the baseline every result is compared against.

Quote response timeManual entriesStatus checksDoc collectionCoordinator capacity
PHASE 02

Connect your systems

We connect the systems the chosen agent needs. Your existing stack stays exactly as it is.

TMSEmailCustomer portalsCarrier portalsEDILoad boards
PHASE 03

One agent, running on your loads

The AI worker goes live on real freight. Routine work executes automatically. High-impact actions route to your team with full context and a recommendation. Every action is logged.

Auto-executionBroker approvalAudit logLive loads
PHASE 04

You evaluate. You decide.

We present results against your pre-pilot baseline. The expansion conversation only happens if the data supports it.

Delta vs baselineAudit replayYour KPIsExpansion decision
FOUR STARTING POINTS

Pick the workflow with the biggest labour cost.

We run a 30-minute baseline call first to confirm which one pays back fastest in your specific operation. Start there.

A.

Freight Quoting

Your freight coordinators are losing loads to faster competitors. This agent responds first.

Connects to email, customer portals and EDI feeds to process spot quote requests without coordinator involvement. Calculates the carrier rate, applies customer pricing rules and submits the quote response automatically. Quote response time and win rate tracked from day one against your pre-pilot baseline.

METRICS TRACKED
Quote response timeQuote win rateRevenue per repTender acceptance rate
BEST FIT: Freight brokers with high spot quote volume and measurable win rate data
B.

Load Tender Intake

Your freight coordinators are doing TMS data entry. They should be covering loads.

Reads load tenders, emails, EDI files and PDFs. Extracts all required fields. Creates load records in TMS and confirms tender acceptance without coordinator involvement. Routes genuine exceptions for human review. Manual touches per load and coordinator capacity tracked from the first load processed.

METRICS TRACKED
Manual touches per loadTMS accuracy rateLoad creation timeCoordinator capacity
BEST FIT: Brokers and 3PLs with high tender volume and measurable TMS entry time
C.

Track and Trace

Check calls and status updates consume your coordinators. This agent handles both.

Monitors all active loads against delivery windows. Runs check calls and requests carrier updates proactively. Sends customer status updates and delay notifications. Updates TMS milestones. Loads per coordinator tracked from day one.

METRICS TRACKED
Loads per coordinatorCheck calls per loadCustomer update speedETA accuracy
BEST FIT: Freight brokers and 3PLs with high shipment volume and measurable coordinator workload
D.

POD and Document Collection

Your billing cycle is waiting on PODs your team is still chasing.

Monitors all loads for missing PODs, rate confirmations and carrier invoices. Sends POD requests and document follow-ups to carriers automatically. Validates and uploads to TMS or document storage. POD collection time and billing cycle length tracked against your baseline from day one.

METRICS TRACKED
POD collection timePOD missing rateBilling cycle lengthManual follow-ups per load
BEST FIT: Freight brokers with measurable POD chase burden or billing delays from missing documents
OPERATIONAL BASELINE

We measure your operation before anything runs.

Phase one is measurement only. We record your quote response times, manual entry counts, coordinator workload and document collection times across the target workflow.

Every result at the end of the pilot is delta against that baseline. Your freight, your numbers, your KPIs.

WHAT WE MEASURE
Quote response time
Quote win rate
Manual touches per load
Tender acceptance rate
Check calls per load
Loads per coordinator
POD collection time
POD missing rate
Exception resolution time
Billing cycle length
Freight truck viewed through a vehicle windshield
PHASE 01 · MEASUREMENTBASELINE → DELTA

See your operational labour cost mapped before you commit to anything.

30-minute call. No deck. We ask about your operation, identify the workflow with the fastest payback, and scope the pilot to fit your stack.

Paid pilot. Four to six weeks. We measure before we run.

Map your operational labour cost →
Scoped to your operation and your stack
You evaluate on your own KPIs
Expansion only when the data supports it